The information centre gives tips for trips, mountain treks, information about the Krkonoše National Park as well as up-to-date information about bus and train connections. Tourists can choose from a large number of guides, atlases, hiking maps, video tapes, photographic materials, postcards and souvenirs.

The information centre also operates an on-line accommodation booking system.

It also provides other services such as an exchange office, public internet access, copying services and sales exhibitions. It also sells tourist stamps.